FREQUENTLY ASKED QUESTIONS
Most frequent questions and answers
Watch CSA has a proprietary database of hundreds of thousands of fake and stolen serial numbers. Members gain unlimited access to the database, as well as authentication tools like the Counterfeit Busters™ Guided Watch Inspection, Authenticator Pro for Rolex, and 7,000 high resolution images of key watch model components in our Virtual Watch Zoom Benchmarking tool.
Since 2009, our customers have said that they recouped their membership fee the first time they stopped a fake, spotted a modified watch, or used our price tools to help increase their profit on a watch loan/purchase. That’s why our slogan remains, “stop one fake and it easily pays for itself!”
No, all membership levels get unlimited usage to all tools. You will never receive any hidden fees or additional charges for usage. Our unlimited search model is maintained across all membership levels so you use our tools without hesitation on all watch purchases to lower your risk.
All Watch CSA Gold, Platinum and Diamond members must be active, licensed businesses in the watch, jewelry or financial industry. We allow jewelers, pawnbrokers, watch dealers, appraisers and licensed collectors into our base of subscribers. We do not service private individuals.
No, all individuals can purchase and access online training courses without a business license
Watch CSA requires that each membership purchased be registered to one physical address. Memberships are registered by their Internet Service Provider IP that is issued on their location network. Sharing a Watch CSA membership is prohibited.
Watch CSA provides access to your account via a smartphone progressive web app (PWA) for platinum and diamond accounts. Our Smartphone PWA registered your unique ID, and allows you to use all of our authentication and pricing tools while roaming.
All members have a no-questions-asked 30-day money back guarantee.
No, all members pay a yearly membership at the time of sign-up and receive a 30-day money back guarantee. Upon your yearly renewal, all members can decide to continue their service or cancel within thirty days of their anniversary date.